Technical Support Policy

Telephone technical support is available at no charge 30 days after purchase or upgrade - the 30 day period begins with your first telephone support call.

Thereafter, telephone technical support is available as follows

There is no charge for technical support via e-mail or fax.
We will respond to e-mails and faxes within 2 business days.

There is never a charge if a support incident reveals a program bug.

Enhancements/Problem Reporting/Tips and Downloads

You can request specific enhancements for future releases of the product or for the web site.

To report problems click here.

To view tips for Portfolio Manager.

Downloads.