Technical Support Policy

Telephone technical support is available at no charge 30 days after purchase or upgrade - the 30 day period begins with your first telephone support call.

Thereafter, telephone technical support is available as follows

There is no charge for technical support via e-mail or fax.
We will respond to e-mails and faxes within 2 business days.

There is never a charge if a support incident reveals a program bug.

Enhancements/Problem Reporting/Tips and Downloads

You can request specific enhancements for future releases of the product or for the web site.

To report problems click here.

To view tips for Portfolio Manager.